Customer Support

The ServInt Promise

At ServInt, keeping you online and in business is our hosting customer support top priority.

Unless you purposely choose one of our unmanaged hosting service packages, we will actively monitor your server and our network around the clock to ensure that you are always up and running. When we do spot trouble, we will work proactively to solve the problem and prevent service interruptions. And if you have specific needs, you can contact our hosting customer support team at any time, day or night.

Here are some additional specifics about the support we provide our CentOS customers:

Pre-Sales Support

  • Detailed answers to your questions
  • Compatibility checks
  • Custom requirements analysis
  • Product consultations
  • Platform consultations

Turn-up Support

  • Custom partitioning
  • Hands-on installation support
  • Custom software installations
  • SSL certificate setup (upon request)
  • Domain registration (upon request)
  • Product platform testing
  • Account configuration tutorials

Continuing Support

  • Security updates & troubleshooting
  • Port monitoring
  • Service monitoring
  • Operating system patches & upgrades
  • System monitoring
  • Technical advice & assistance

Contact ServInt Managed Customer Support

Hosting customer support contact information is not published publicly, though it is made readily available to customers. To reach a ServInt support representative, log in to the Client Resource Center at the ServInt Customer Portal.