How-To

How do I change DNS Zone records in Plesk?

Note: The following instructions apply to Plesk 9.x

Log into Plesk and select the Domains link at the top right of the page. Select your domain by clicking on it.

In the box labeled ‘Web Site’ you should see a ‘DNS Settings’ icon. If you do not see this, click the down arrow right next to the ‘Web Site’ label and select ‘DNS Settings’.

It is important to note that you cannot modify a record; you can only add or delete records. For example, if you needed to change the MX record of a domain, you would first click ‘Add Record’ at the top of the page and add a new MX record. Once done and back at the main DNS Settings screen you would click the box to the left of the old MX record and select ‘Remove’.

Common records and their functions

  1. ‘A’ records point domains to IP’s:

portal.servint.net.  14400  IN  A  209.50.226.202

  1. ‘CNAME’ records point domains or subdomains to the other domains or subdomains:

www.servint.net.  14400  IN  CNAME  servint.net.

  1. ‘MX’ records define where your mail will be delivered to for a given domain:

servint.com.  14400  IN  MX  mail.servint.com.

Note: MX records have to point to a domain, not a IP.

Please note: ServInt has discontinued support for the Plesk control panel.

Photo by ken fager

Find out more about ServInt solutions

Starting at $25

  • Hosting Advice
  • The New York Times
  • The Hill
  • Bloomberg
  • The Seattle Times
  • Computer World
  • Ars Technica
  • MSNBC