Back in June, we announced that we would be increasing the disk space across our entire VPS line — and that this upgrade was going to be passed along to all our customers, both existing and new, at no additional cost. After weeks of hard work, I’m proud to announce that we have successfully completed the disk space upgrades — and prouder still that we did it more than a month ahead of schedule.
I should be clear — the fact that we performed the upgrade quickly doesn’t impress me so much. What impresses me is the fact that we performed this massive upgrade so quickly, without compromising our exacting standards for uptime, customer care and service reliability.
It wasn’t easy. Before our announcement we had done extensive testing. We had invested a small fortune in new equipment, and had devised the necessary workflow to get the job done right. But no matter how hard you plan you can’t help but worry when the hard work actually gets underway. Over the course of just 58 days, we managed to test each and every box to make sure it met ServInt’s standards and get everything into production without a hitch.
We implemented the change in two phases:
- All new clients were automatically turned up on new host machines (the giant servers we use to host our VPS and SuperVPS products) that were pre-outfitted with the upgraded disk space.
- All existing clients were then carefully migrated to host machines reconfigured with new resources by ServInt’s network engineers.
We made that decision because we wanted to get as many people more resources as quickly as possible, and we didn’t want to make everybody wait. Some of you may have seen your resources suddenly pop up overnight without ever having noticed the transition, and if you didn’t — well, that was the idea!
I’ve got pretty high standards for this company, and I don’t brag about our achievements too often — but in this case I really want to say that this was a fantastic example of intelligent engineering. Our team worked long hours, as long as it took, at all of our data centers to bring you these features in a way that minimized interruption to our clients’ online businesses, and I’m proud of them.
Now that everybody has their free upgrade, we hope you can put it to good use. Look for even more free updates in the future — and thanks again for your business!
Photo by Daniel J. Mitchell