It’s been 20 years since I filed the legal paperwork to incorporate ServInt, a business that has (after my family) been the most important thing in my life, for most of my life. I mean that literally, by the way. I was 19 when I founded the company, and I’ve been running it for 20 years. So I’m not ashamed to say this is a “wow” moment for me. 20 years. Wow.
You often hear business owners referring to their companies as their “children,” and there’s some truth to that. You love your company, you give up much of your life for it, and your number one goal is to make sure it grows up healthy, and able to succeed in a tough world. You can’t help but be proud of your business, maybe even to a fault — but, inevitably, there are times when you make mistakes, or your company does, and you have to learn things the hard way.
I’ve seen all of this and more over the last 20 years. Just as important, I’ve seen an incredible amount of change in the hosting industry, and I’ve had to guide my company through it. I’ve tried to do that in a prudent, thoughtful fashion, making sure we adopt new systems and technologies only after they’ve been proven to work, and work better than the technologies they replace. Our caution when it comes to jumping at the latest, greatest thing is one of the reasons we enjoy a 99.9971% historical uptime, and it’s one of the reasons we enjoy such loyalty from our customers.
Throughout it all, we have always based our platform evolution decisions on the answers to these questions: Will this make it easier for our customers to manage their businesses? Will it make their sites or apps perform better? Will it build trust?
Today, we’re rolling out a completely new website that will make it easier to manage your online business. What you see today is “phase one” of our redesign, focused largely on making it simpler to learn about, configure, price, and purchase hosting from ServInt. In the very near future, “phase two” will go live, which will be focused on enhancing the existing customer experience, putting the power of easy cloud scaling for previously purchased servers in your hands.
Whether you’re an existing client, or just a curious tire-kicker, I encourage you to spend a few minutes exploring our new site. In particular, check out our new learning center, the ServInt University; there’s a lot of useful how-to information in there that we’ve been cataloging over the last two decades.
These are exciting times, and I’m grateful you’re sharing the journey with us. As always, if you’re a customer, I thank you for your faith and trust — especially today, as we celebrate our 20th birthday. You’re the reason we do this. Thank you.
Photo by Omer Wazir