Executive Corner

Web Hosting: Making A Difference and Changing the World

Earlier today we announced that I have been named ServInt’s Chief Operating Officer (COO). It is a promotion from within – I’ve been with the company for over 11 years now, having started in 1998 as the assistant to the Director of Marketing. It’s been quite a journey!

I wanted to use this as an opportunity to talk a bit about my goals, and my thoughts about the web hosting industry as a whole. I think I have a unique perspective, because I have been in this industry for a long time but I’ve never really become a ‘techie’. To be honest, I don’t  have much of a geek background or a real passion for technology.

When I started at ServInt 11 years ago I was basically a kid – full of passion and ideas. I wanted to change the world, and I certainly wasn’t going to do it working for some tech company. I thought I’d give it a year or two, learn a bit and plot my next move. I didn’t know what to make of the web hosting industry, but it didn’t seem “Important.”

And yet I found myself sticking around, year after year. My job evolved as I kept taking on more and more responsibilities. I loved every stage, learning and growing each step along the way. Now, as I take on even more responsibility I am looking back and trying to figure out why this job has exceeded all of the expectations I had for it and kept me interested and engaged. After all, I wasn’t looking for this. I wanted to find a way to change the world.

With hindsight, I can tell you exactly why I fell in love with this job.

Working at ServInt, I’ve been changing the world all along!

This is a truth that I just didn’t see coming.

My younger self figured I’d need to move on in order to make a difference and do important things. That younger version of me had no idea. I work for an important company – one that is making a difference, and continues to change the world on a daily basis – on a small scale and a grand one. In my job I get to make a huge impact  on people’s lives every day. The fact that I’ve been able to do that for over 11 years and counting is just incredible!

How does a company like ServInt change the world?

As a business-class web hosting provider, we basically build homes on the Internet. We give websites a place to operate – so that business owners and their employees can follow their dreams and earn a living for their families.

You may think of web hosting as an ‘infrastructure’ service, but I get to work for a company that is more than that. Our company prides itself on being the most service-oriented web host out there – and often times that is great fun. We talk with our customers, and we help them achieve their goals.  I get to work with companies every day looking to put their thoughts into action. When the dreams that we help build are actualized, it changes lives.

These ‘homes on the Internet’ that ServInt builds don’t just change individual lives either. Over the course of the past 11 to 15 years they have changed everybody’s life. Web based businesses, many of the very ones ServInt hosts, have changed how everybody gathers and shares information. They have changed the way we all communicate. When I started, the Internet existed but was less important to most than either the telephone or cable television. Today most everybody I know would give up phone, television and a lot of other things before they would ever give up their Internet access.

The technologies that my industry has helped fuel have not just changed how we stay in touch with our friends and family or how we get our news, weather, directions, goods or entertainment. They have also changed how we can get our own ideas out there. They have given everybody a louder voice, and when used responsibly this power can move mountains. This industry has given people the power to gather and mobilize for change like never before. The industry I am a part of is busy changing both China and Iran from within, as it has changed much of the rest of the world.

I think in the past 11 years the world dove into the deep-end of a new Information Age, facilitated directly by ServInt and companies like us. It has been an incredible ride, and one I wouldn’t trade for anything. In a more tangible way than I could have dreamed possible, I have been able to be a part of changing the world. I look forward to continuing to do so as ServInt’s COO.

As a final note, I have one of the first conference speaking sessions at HostingCon, which starts today. My session starts at 11:00 AM and I plan to discuss “green” Web Hosting – another thing I am proud to have been a part of here at ServInt. I hope that you can join us!

Photo by Momentcaptured1

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